Legal & Usage Policy

X89 Terms & Conditions — Clear, Simple, and for Everyone

By using x89, you agree to the terms listed below. We've written everything in plain language — no legal jargon — so you can clearly understand what's allowed and what's not.

Last Updated: 1 January 2026

Table of Contents Number

12 Main Categories 6 Core Policy Highlights Fully Written in English 18+ only

Overview of Key Policies

Before reading the full terms, here are six key things to know — a summary of how x89 works.

Account & Identity Verification

All users must be 18 years of age or older. It is your responsibility to ensure the information provided during registration is accurate and up to date. KYC documents may be requested to verify your account.

Deposit & Withdrawal Rules

Deposits and withdrawals are subject to specific limits and processing timeframes. Withdrawals will not be processed until bonus wagering requirements are met. All transactions must be secure and verifiable.

Bonus & Promotion Terms

Each bonus offer has its own wagering requirements and expiry. x89 reserves the right to modify or cancel any bonus at any time. Bonuses will be forfeited in the event of a terms violation.

Prohibited Activities

Fraud, money laundering, operating multiple accounts, and bonus abuse are strictly prohibited. Accounts involved in suspicious activity may be suspended and balances forfeited.

Responsible Gaming

X89 promotes responsible betting. Deposit limits, self-exclusion, and cooling-off periods are all available. If you experience any gaming-related issues, please reach out to our support team.

Right to Modify Terms

X89 may update these Terms and Conditions at any time. Users will be informed of any changes via email or in-app notification. Continued use of the platform following any changes will be considered acceptance of the revised terms.

By accessing or using the x89 platform, you are considered to have agreed to all terms and conditions listed below. If you do not agree, please do not use this site.

1

General Information & Applicability

These terms and conditions apply to the x89 platform (https://x89.run) and all services offered under it. x89 is an online betting and gaming platform that provides registered members with Sports Betting, casino games, and other entertainment services.

These terms have been written in English for users in Bangladesh. In the event of any linguistic ambiguity, the English version will prevail. x89 reserves the right to update these terms at any time, with or without prior notice.

  • This site is intended for users aged 18 and above only
  • Users must agree to these terms voluntarily and with full awareness
  • X89 reserves the right to reject any application
  • It is the user's own responsibility to comply with applicable laws
2

Account Registration & Management

To open an account on x89, you must register with accurate and up-to-date information. Each individual may only hold one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.

Account Security

Keep your password confidential and do not share it with any third party. Report any unauthorized access to your account to x89 support immediately. The user is solely responsible for all activity on their account.

If you're having trouble logging into your account, please contact our Help Center. Password reset is always available.

3

Age Verification & KYC Process

X89 strictly enforces the 18+ rule. Date of birth must be provided at registration, and the following documents may be requested at any time for identity verification.

  • Photo of National ID (NID) or passport
  • Proof of address (utility bill or bank statement)
  • Proof of payment method ownership
  • Selfie photo (if required)

Withdrawals may be delayed or suspended if KYC verification is not completed. x89 will immediately close accounts belonging to minors, and deposited funds may be refunded.

4

Deposit Rules & Limits

Deposits on x89 can be made via bKash, Nagad, Rocket, bank transfer, and other approved methods. Deposits from third-party accounts are not permitted.

Deposit Limits

  • Minimum deposit: ৳200
  • Daily maximum deposit: varies by user tier
  • Deposits are usually credited instantly
  • X89 is not responsible for processing delays

X89 reserves the right to verify any suspicious deposit and, if necessary, return it.

5

Withdrawal Rules & Process

Account verification must be completed before withdrawals can be processed. Withdrawals must be made using the same payment method used for the deposit.

Processing Time

  • Mobile banking: typically within 15 minutes
  • Bank Transfer: 1–3 business days
  • Crypto: 1–24 hours

Withdrawals are not permitted until bonus wagering requirements are met. Incomplete KYC may result in withdrawal delays.

The minimum withdrawal amount is ৳500. Multiple withdrawals per day are permitted, subject to daily limits.

6

Bonus & Promotion Terms

All bonus offers on x89 are subject to specific terms and conditions. By claiming a bonus, you are deemed to have automatically agreed to the relevant terms.

General Bonus Rules

  • Each bonus has its own wagering requirements
  • Two bonuses cannot be active at the same time
  • Any unused bonus will be forfeited upon expiry
  • Bonus abuse may result in account closure
  • X89 reserves the right to modify or withdraw any bonus at any time
  • Winnings from free bets will be paid out as profit only, excluding the original stake amount

For full details on voucher code terms and conditions, please visit the Voucher page.

7

Betting Rules & Bet Cancellation Terms

Certain rules apply when placing bets on x89. Confirmed bets generally cannot be changed or cancelled.

Bet Cancellation Conditions

  • Bets will be void if an event is cancelled or suspended
  • X89 reserves the right to void any bet accepted at an obviously erroneous odd
  • Any bet will be voided if evidence of match fixing or corruption is found
  • Bets accepted in error due to technical faults will be reviewed

X89 is not liable for disconnections or other technical issues that occur during live betting. Once a bet is confirmed, the outcome of the event is final.

8

Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the x89 platform and will be treated as punishable offences.

  • Managing multiple accounts or using someone else's account
  • Money laundering or transactions involving illegal funds
  • Bonus abuse or exploiting system loopholes
  • Use of automated software or bots
  • Attempting to hack another user's account
  • Registering or submitting KYC with false information
  • Participating in or facilitating match fixing

Involvement in any of the above activities will result in permanent account closure and forfeiture of all balances. Legal action may also be taken where applicable.

9

Account Suspension & Closure Policy

X89 may temporarily suspend or permanently close an account under the following circumstances.

  • If evidence of a terms violation is found
  • If KYC verification fails or false information is found
  • Extended period of inactivity (more than 12 months)
  • At the user's own request
  • Self-Exclusion Under Responsible Gaming Policy

To close your account, please contact our support team. If there are no active bonuses, any remaining real money balance will be refunded.

10

Privacy & Data Protection

X89 takes the protection of your personal information very seriously. Details provided during registration are used solely for service operations, KYC verification, and legal compliance.

  • All data is secured with SSL encryption
  • Your data is never sold to third parties
  • Information may be disclosed to authorities only when required by law
  • See the Privacy Policy page for more details
11

Responsible Gaming Policy

X89 firmly believes that betting should be a source of entertainment, not addiction. We are institutionally committed to responsible gaming and offer the following tools to support it.

  • Set daily, weekly, or monthly deposit limits
  • Setting a cooling-off period for a specified duration
  • Self-Exclusion (6 months to permanent)
  • Links to professional support for problem gambling

If you feel you're losing control of your gaming habits, contact x89 Support immediately or visit our Responsible Gaming page.

12

Dispute Resolution & Contact

For any dispute or complaint, please contact x89 Customer Support in the first instance. The support team will review the matter and respond within 48 hours.

Complaints Process

  • Step 1: Contact support via live chat or email
  • Step 2: If no response is received within 48 hours, submit an escalation request
  • Step Three: Independent Dispute Resolution Process

X89 makes every effort to resolve disputes in good faith. If a resolution cannot be reached, the matter will be referred to arbitration in accordance with applicable law.

Contact: support@x89.run | 24/7 live chat support available.

These Terms and Conditions were last updated on 1 January 2026. Registered users will be notified by email of any future updates.

Quick Summary — Key Things to Remember

  • Must be 18+ — no exceptions
  • Each individual may hold only one account
  • Withdrawals will not be processed until bonus wagering is complete
  • Use of third-party payment methods is prohibited
  • KYC verification must be completed before any withdrawal
  • Fraudulent activity will result in permanent account closure
  • Always make use of Responsible Gaming tools
Got it? Start now

Start Betting Safely on x89

Done reading the terms? Register now and enjoy a 100% bonus on your first deposit. Transparent rules, secure payments, and support in Bengali.

Secure & Encrypted bKash / Nagad Support 24/7 Support in Bengali

For users 18 and above. Please play responsibly.

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