Betting is entertainment, not an addiction. x89 believes every player has the right to a safe and responsible gaming experience. Our tools and guidelines are here to help you stay in control.
We are always here to support your mental and financial wellbeing.
X89 helps you stay in control — these six tools are always available to you.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once configured.
Set a cap on how much you can lose within a given period. Once you hit the limit, x89 will automatically stop your play.
Set a time limit for each session. You'll receive a reminder when it's up, and you can choose to take an extended break if needed.
Take a break for a few days or weeks. During this time you won't be able to access your account, but your balance will remain safe.
Exclude yourself from the platform for an extended period (6 months to 5 years). This decision cannot be reversed before the period expires.
Think you need help? Reach our 24/7 support team with just one click. Your privacy is fully protected.
Betting is for entertainment, not a reliable way to earn money. If you feel betting is having a negative impact on your life, seek help today. x89 is always here for you.
Responsible gaming means enjoying betting as a form of entertainment — where you remain in control at all times. At x89, responsible gaming rests on three principles: betting within your means, respecting time limits, and never treating betting as a source of income.
Many people in Bangladesh enjoy online betting. Problems arise, however, when casual play turns into dependency. x89 takes this seriously and actively works to keep every user protected.
Responsible gaming doesn't mean giving up betting. It means knowing when to stop, how much is appropriate, and where to turn for help.
Keep it fun
Bet Within Your Means
Stick to Your Time Limits
Setting limits on x89 is straightforward. Go to your account settings and look for the "Responsible Gaming" section, then follow the steps below.
Log in to x89 and click the profile icon in the top right corner.
Select "Account Settings" and click on the "Responsible Gaming" tab.
Choose a deposit limit, loss limit, or session timer — whichever suits you — then enter the amount or duration.
Limits take effect immediately once saved. A 24-hour cooling period applies to any limit increase.
Important: Limit decreases take effect immediately, but increasing a limit requires a 24-hour waiting period. This helps protect you from making impulsive decisions.
Set a maximum deposit and loss amount on a daily, weekly, or monthly basis. You'll be completely prevented from going beyond your budget.
Get automatic session endings or reminders after a set period of time. This helps you avoid fatigue and poor decisions from extended play.
We don't always notice when betting starts becoming a problem. If you recognize any of the signs below in yourself, it's time to take them seriously. x89 believes awareness is your best protection.
Wagering more than you can afford
Chasing losses by continuing to play
Playing secretly, hiding it from family or friends
Feeling restless or irritable when not playing
Loss of focus at work or studies
Borrowing money or dipping into savings to bet
Sleep problems, constantly thinking about betting
Neglecting family and social responsibilities
If two or more of the above signs apply to you, don't wait — talk to our support team. Reaching out isn't a sign of weakness; it's a courageous step.
Self-exclusion is a decision where you voluntarily request to take a break from the x89 platform for a set period of time. It is entirely voluntary and confidential.
During self-exclusion, you won't be able to access your account and x89 will not send you any promotional messages. Your balance remains fully secure and can be withdrawn once the period ends.
To apply for self-exclusion, go to your account settings or email us directly at support@x89.run.
Any attempt to open a new account during a self-exclusion period will be detected and blocked. This is in place to protect you.
X89 strictly does not serve anyone under 18. Age is verified at registration and identity is confirmed through the KYC process.
If you are concerned that your child or another family member may be betting underage, please contact us immediately.
X89 has zero tolerance when it comes to protecting minors. Any related complaint is processed within 24 hours.
Register with x89 and enjoy safe betting using our responsible gaming tools. Your control, your call — we're just here to support you.
For ages 18+ only. If you think you have a problem, seek help.